Terms of Service

Effective Date: July 13, 2026

These Terms of Service ("Terms") are a legal agreement between you and ViaAstro Technologies Inc., doing business as ViaAstro ("ViaAstro," "we," "us," or "our"), governing your access to and use of the ViaAstro website, applications, content, and related services (collectively, the "Service").

1. Acceptance of Terms

By creating an account, clicking to accept these Terms, purchasing credits, or otherwise accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, do not use the Service.

2. Eligibility

You must be at least 13 years old to create an account. If you are under the age of majority in your jurisdiction, you may use the Service only with the involvement and permission of a parent or legal guardian.

3. Description of the Service

ViaAstro provides AI-assisted Vedic astrology content, birth chart calculations, transit tracking, and related astrological tools and interpretations.

The Service is provided for entertainment, informational, educational, and self-reflection purposes only. The Service and any output generated through it do not constitute medical, legal, financial, mental health, psychological, or other professional advice, diagnosis, or treatment.

You are solely responsible for how you interpret and use any output from the Service. You should not make important personal, medical, legal, or financial decisions based solely on the Service.

4. Accounts

You may need to create an account to use certain features. You are responsible for:

We may suspend or require verification of accounts for security, fraud, abuse, or compliance reasons.

5. Credits, Pricing, and Payments

The Service uses a prepaid credit system. Credits may be purchased and then used to access paid features of the Service.

Unless otherwise stated:

Pricing may change at any time for future purchases. Price changes do not reduce the number of valid purchased credits already in your account.

Payments are processed by third-party payment processors, which may include Dodo Payments and other providers we use from time to time. We do not store full payment card details on our own servers.

6. Refunds and Billing Issues

Except where required by applicable law, purchased credits are non-refundable.

However, we may, in our sole discretion, issue a refund, credit restoration, or service credit in cases such as:

If a payment is reversed, charged back, refunded, or found to be fraudulent, we may remove the related credits, suspend the account, or recover amounts owed to us to the extent permitted by law.

7. Credit Usage Rules

Credits are deducted when you submit or confirm use of a paid feature, as described in the interface at the time of use.

If a paid action fails due to a confirmed system error on our side, we may restore the affected credits. We reserve the right to determine, acting reasonably, whether a credit restoration is appropriate in cases involving abuse, repeated failures caused by user conduct, or suspected fraud.

8. Acceptable Use

You agree not to:

9. Shared Match Reports

If you share a compatibility report, the share link exposes both people's names and the full match results to anyone who has it, and it expires after a limited period. You are responsible for having the other person's consent before sharing a report that contains their details.

10. User Inputs and Licenses

You retain whatever rights you may have in information you submit to the Service, including profile details and birth information.

You grant ViaAstro a non-exclusive, worldwide, royalty-free license to host, process, reproduce, adapt, transmit, and use your submitted information solely as necessary to operate, secure, improve, support, and provide the Service, and to comply with law.

11. Intellectual Property

The Service, including its software, design, branding, text, charts, interfaces, compilations, and other content, is owned by ViaAstro or its licensors and is protected by intellectual property laws.

Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Service for your personal, lawful, internal use.

You may not copy, distribute, modify, create derivative works from, sell, sublicense, or exploit any part of the Service except as expressly permitted by us in writing.

12. AI Output Disclaimer

The Service uses automated systems and artificial intelligence to help generate content. Outputs may be inaccurate, incomplete, inconsistent, delayed, or unsuitable for your particular circumstances.

Outputs may not be unique, and similar outputs may be generated for other users. We do not guarantee the accuracy, reliability, completeness, or fitness of any output for any purpose.

13. Service Availability and Changes

We may modify, suspend, or discontinue all or part of the Service at any time. We do not guarantee uninterrupted availability.

Where reasonably practicable, we will try to provide notice of material service changes that adversely affect paid functionality.

14. Suspension and Termination

We may suspend or terminate your access to the Service, or limit features, if:

If we terminate your account for fraud, abuse, illegal conduct, payment reversal, or material breach, we may forfeit associated credits to the extent permitted by law.

If we terminate the Service or your account for convenience and not because of your breach, fraud, abuse, or legal risk, we may, at our discretion, provide a reasonable opportunity to use remaining credits or provide an appropriate refund, credit, or other remedy.

You may stop using the Service at any time. Deleting your account does not automatically entitle you to a refund for purchased credits except where required by law or expressly provided by us.

15. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE."

WE DISCLAIM ALL REPRESENTATIONS, WARRANTIES, AND CONDITIONS, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT: THE SERVICE WILL BE UNINTERRUPTED, TIMELY, OR ERROR-FREE; THE SERVICE OR OUTPUTS WILL BE ACCURATE OR RELIABLE; DEFECTS WILL ALWAYS BE CORRECTED; OR THE SERVICE WILL MEET YOUR EXPECTATIONS OR REQUIREMENTS.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VIAASTRO AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, LICENSORS, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, OPPORTUNITY, DATA, GOODWILL, OR ANTICIPATED SAVINGS, ARISING OUT OF OR RELATING TO THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM; AND (B) CAD $100.

NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY TO THE EXTENT SUCH LIABILITY CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

17. Indemnity

To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless ViaAstro and its affiliates, officers, directors, employees, contractors, licensors, and agents from and against third-party claims, liabilities, damages, judgments, awards, losses, costs, and expenses, including reasonable legal fees, arising out of or related to:

18. Governing Law and Venue

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of laws principles.

Subject to applicable consumer protection law, you and ViaAstro agree that the courts located in Ontario, Canada will have exclusive jurisdiction over disputes arising out of or relating to these Terms or the Service.

19. Changes to the Terms

We may update these Terms from time to time. If we make material changes, we will post the updated Terms and update the Effective Date. Your continued use of the Service after the updated Terms become effective constitutes acceptance of the updated Terms.

20. Contact

Questions about these Terms may be sent to:

ViaAstro Technologies Inc.
Email: [email protected]